Comfort
Usability that makes training overhead obsolete
New staff, new devices, new locations: every time, there are enquiries directed to IT because the operation looks different from what people are used to. Genius Bytes ensures a uniform, intuitive interface on every device, regardless of the manufacturer, so that users are productive immediately, with no familiarisation required.
The challenge
Every device different, every training from scratch
Canon, Kyocera, HP or Konica Minolta: each manufacturer has its own operating concept. If the device fleet changes or a new location is added, familiarisation starts all over again, with a corresponding number of enquiries sent to IT support.
109.000
a lack of IT specialists in Germany leaves little time for training and support queries
Manual initial setup
manual effort per year for 1,000 certificates, which corresponds to 24 full-time equivalents.
Inconsistent user interface
Multiple manufacturer fleets increase the onboarding effort with every device change.
retrofitting accessibility rather than designing it in from the start
Accessibility requirements are often added to operating concepts only after the fact.
Sources: Bitkom „Digitalisation of the Economy 2025“ (bitkom.org/Studienberichte/2025/Digitalisierung-Wirtschaft)
Most printer fleets are mixed
59 %: Many companies now operate a multi-vendor printer fleet, i.e. they use devices from several manufacturers in parallel. Inconsistent operating concepts across different manufacturers have therefore long been part of everyday life for the majority of companies, rather than a rare occurrence.
Portfolio
Our solutions for genuine user friendliness
Genius PDM
Printer via click instead of via ticket
A ticket for every printer installation, a remote session, waiting time? Genius PDM allows users to install required printers independently with a single click, multilingually and intuitively. Drivers, profiles, and printer objects are centrally managed and automatically rolled out to all clients.
Genius Desktop
Accessible print client
As part of the Genius Suite, Genius Desktop is your computer client, the first generation for mixed Windows and Apple environments. It provides various forms of accessibility and informs the user if the server is unreachable.
Genius Pulse
Analyses without specialist knowledge
The ready-made reporting module for all departments. Use the dashboards directly, without having to build or operate Power BI yourself. One-click drill-down, without a new query, without export, available on desktop, tablet and smartphone.
Advantages
That means user-friendliness for your business
No training on new devices
An identical interface across all manufacturers makes familiarisation unnecessary.
New employees ready to go straight away
Automatic registration and predefined profiles replace manual initial setup.
Fewer queries to IT support
Self-explanatory operation reduces tickets for standard queries.
Fast rollouts
According to Genius Bytes, new devices or locations can be integrated in a matter of minutes, rather than days.
Accessible even without specialist knowledge
Departments design workflows themselves without tying up developer resources.
Manufacturer-independent combinable
New device models from various manufacturers integrate into the same familiar interface.
This is how we proceed
Your path to greater usability in four steps
01
Goal definition
We are reviewing where inconsistent operation or manual initial setup takes time today.
02
Solution design
Your individual concept for unified operation and rapid rollouts, with a transparent roadmap.
03
Implementation
Implementation in close coordination with your IT, without disrupting daily business.
04
Operation
Specialist retailers and 2nd-level support keep the uniform operation permanently stable.
About us
Automation that fits your IT
For over 25 years, we have been developing software solutions for document and IT security, which are now used by over 1,000 customers and supported by more than 30 specialist retail partners.
Our platforms are vendor-agnostic, ISO 27001:2022-certified, GDPR-compliant and Made in Germany.
years
Partner
Strong partners for successful IT projects
We work with leading manufacturers and the IT reseller channel to combine powerful software, expert consultancy and reliable implementation. Our specialist reseller partners advise companies on-site, support projects and, together with us, ensure successful rollout and support.
FAQ
Frequently asked questions about usability
Does a standardised interface mean we are tied to one manufacturer?
How quickly are new employees or devices operational?
Do departments need programming skills to create workflows in Genius BPM?
How much training effort is involved when changing the device fleet?
Genius Guides
IT knowledge and everything related to Genius Bytes
Systematic accessibility (BITV 2.0)
We are continuously developing our solutions and establishing accessibility as an integral part of product development, quality assurance and documentation. A current example
Legally compliant digitalisation - flexible and individual
Today, audit-proof archiving is more than just a legal requirement - it is the basis for efficient processes.
Using scan management as a driver of digitalisation
The strategic digitalisation of your business processes begins with scan management.
Do you know what your printing and processes really cost?
With over 25 years of experience, we make costs and processes visible for you.
