Customer
Our customer
Asian oil company
- Services: BPM
- Sector: Industry
The challenge
Complex processes and a lack of transparency
Over the years, the company's administrative process had become increasingly complex. As a result, customer requirements could no longer be fulfilled on time, internal approvals took too long and the overview of ongoing processes was increasingly lost.
One of the main reasons for this was the lack of digital management of the approval flow. Approvals and documents were distributed, transferred and versioned manually - with a great deal of effort, media disruption and potential for errors. The company was looking for a standardised solution that could be used by all employees to automate approvals, digitise documents and archive them centrally.
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Why organisations worldwide trust Genius Bytes
For over two decades, Genius Bytes has been helping companies and public institutions to organise their document and business processes securely, efficiently and digitally.
Our manufacturer-independent software solutions combine innovation, data protection and practical implementation - for sustainable digitalisation.
- 25+ Years of experience
- 1.000+ Customers worldwide
- Manufacturer-independent technology
- 100 % GDPR-compliant
- 17 million.+ Print jobs annually
Solution
Automated approvals with Genius BPM
The company relied on Genius Bytes to modernise its internal processes.
With the implementation of the Genius platform and the integrated BPM engine (Business Process Management), a customised solution was created that digitally maps all approval and release processes.
As soon as a user submits a request, those responsible automatically receive a notification or e-mail.
Using the intuitive GWeb web interface - a powerful, browser-based platform - they can approve, reject or request changes to the enquiry with a single click.
The BPM engine controls all processes in the background and ensures that processes remain structured, traceable and transparent.
This creates a digital approval flow that shortens processing times, prevents loss of information and improves collaboration.
Result
Faster decisions, better control
With Genius Bytes, the company was able to simplify, accelerate and fully digitalise its approval processes.
All relevant information, documents and tasks are available centrally, which significantly improves communication between departments.
Results at a glance:
- Seamless control
Automated authorisation processes shorten processing times, avoid errors and prevent information losses. - Digitalised processes
All processes are individually configurable and accompany the user step by step. Changes can be implemented directly using simple tools. - Improved communication
Employees can see the status of a process, responsibilities and processing progress at any time - all data is centrally accessible. - Higher quality
The processes ensure that the latest, verified version of a document is always used. Automatic checks ensure quality. - Reduced costs and time
Digitisation reduces administrative work, cuts processing times and lowers operating costs in the long term.
By using the Genius platform, the company has consistently digitalised its internal approval processes. Today, approvals are structured, transparent and efficient - regardless of location or department. An example of how Genius Bytes transforms complex company processes into clear, controllable and measurably more efficient digital workflows.
Customer testimonial
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Let's digitise and simplify your workflows together. With over 25 years of experience in the digitalisation of document and IT processes, Genius Bytes stands for practical software solutions. Our experts support you from analysis to successful implementation.
